Consolidating parent communications and reducing admin with Schoolcomms

Overview 

Todmorden CofE Primary School sought a complete parent engagement solution to consolidate communications, reduce paper, and move towards a cashless environment. After a local recommendation, the school adopted Schoolcomms, including the School Gateway app, to streamline wraparound care, payments and messaging. 

Objectives 

• Find a complete parent app to consolidate all communications 

• Become as cashless as possible 

• Monitor debts more easily and reduce paper-based processes 

Solution 

• Implemented Schoolcomms to manage bookings, payments and messaging 

• Enabled point-of-booking payments for wraparound care 

• Provided staff with instant access to club registers, reports and debt tracking 

“To consolidate everything into one place… and become as cashless as possible, cutting down on paper.”
— Todmorden CofE Primary School 

“Schoolcomms was recommended by another local primary school… one of the first to start using it.”
— Todmorden CofE Primary School 

Impact 

• No more typing up daily registers for wraparound care 

• No more weekly trips to the bank with bags of cash 

• Easy monitoring of club numbers and payments 

• Improved debt management and reporting 

• Time savings that allow staff to focus on other duties 

“Schoolcomms has saved so much of my time, releasing me to do other things. It pays for itself!”
— Todmorden CofE Primary School 

Parent engagement 

• Initial launch of School Gateway was met with positive feedback 

• Parents adapted quickly and now download the app before their children start 

• Messaging and email features proved invaluable during the COVID-19 pandemic 

• New starters receive clear guidance on how to use the app 

“Although it was a little scary launching the School Gateway app, parents adapted very quickly and feedback is positive.”
— Todmorden CofE Primary School 

Support experience 

• Excellent support from Schoolcomms staff 

• Queries resolved promptly over the phone and via email 

• Training sessions enabled staff to manage bookings and communications confidently 

“There is always someone at the end of the phone… The training sessions are great too.”
— Todmorden CofE Primary School 

Conclusion 

Schoolcomms has helped Todmorden CofE Primary School consolidate parent communications, reduce admin workload and improve financial control. The system continues to support staff and families with a user-friendly, all-in-one solution.