Five years on from Covid: how is generation catch-up faring? Insights from 9,000 educators. Download report. Generation catch-up 2.0
Return to homepage logo

Are you a parent or carer?

You’re in the right place. This is the new home for ParentPay Group. Get support or login below – and don’t forget to bookmark these links for easy access.
About us

Helping education focus on what matters. Everyday.

Our mission is simple: make life easier for everyone in education, so they can focus on what they do best. Whether it’s managing school meals, handling payments, engaging with parents, or unlocking insights, we’ve got you covered. 

40+ years

experience making every day easier for schools and more

20,000+ schools

trust us to improve their school processes & experiences

Icon-Attendance & engagement

9 million+ users

Supporting educators, suppliers, parents, students daily

Icon-Fully secure

A-rated security

Best-in-class data protection, safeguarding millions of records daily

Why choose ParentPay Group

Experience you can trust

We’ve been supporting education for over 40 years, and we now serve over 20,000 schools and processing 3.6m+ payments every day.

User-first design

Our products save time, cut costs, improve data accuracy, and support school improvement plans—so you can focus on student success.

Expert support

Our teams offer personalised onboarding, in-depth training, and ongoing technical support—ensuring you get the most from your solution.

Scalable and flexible

Whether you’re a single school, multi-academy trust, caterer, or post-16 education institution, our tools grow with you.

Secure and compliant

We handle millions of transactions and personal records with industry-leading security and GDPR-compliant systems.

Our story

At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools—a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.

From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group—trusted by over 20,000 schools and 9 million users across the UK and Europe.

Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.

ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff—and most importantly, to students.

Investing in education's future

Vast majority of our profits are reinvested into ParentPay Group—ensuring our resources support local innovation and growth. 

1988

SIMS began supporting schools with digital management tools.

2002

ParentPay was founded, transforming how schools managed and collected payments.

2017

Schoolcomms and Cypad joined the Group, strengthening our parental engagement and catering management solutions for schools.

2018

WIS, a leading Dutch education payments and communications provider, became part of the Group, expanding our European presence.

2020

ParentPay Deutschland was established through the acquisition of PAIR Solutions, EDV Schaupp, and MensaMax, supporting schools across Germany.

2021

ParentCom (NL) and Education Software Solutions (ESS) joined the Group (including SIMS, Reading Cloud, UNIT-e, and Library Management Cloud)

2022

BlueRunner Solutions became part of the Group, enhancing our catering and meal management capabilities.

2023

CEDAR, an advanced student engagement platform, joined the Group to strengthen our post-16 education offering.

2024

GDPRiS joined the Group, helping schools manage data protection and compliance with confidence.

Leadership team

Andrew Neubauer

Chairman

Lewis Alcraft

Chief Executive Officer

Clint Wilson

Corporate Development Director

Anish Patel

Chief Strategy Officer

Alistair Gates

Chief Product and Operations Officer

Ian Tufts

Chief Technology Officer

Phil Roberts

Chief Commercial Officer

Jane Boorman

Chief Marketing Officer

Michael Weatherston

General Counsel

Tracie Ward

Service Management Director

Marco Schulten

Managing Director, ParentPay Germany

Ronald Timmerman

Managing Director, WIS and ParentCom

Our values

Brave

We’re ambitious, curious, and challenge the norm.

Brilliant

We aspire to achieve great things and we work hard to accomplish those.

Clear

We’re transparent about the what and the why.

Honest

We’re open and truthful in all that we do.

Responsible

We’re accountable. We do the right thing.

United

We’re one global team, proud to work in a culture we’re proud to be part of.

Careers

Be part of our team

Whether you are just starting out in your career or already an industry-leading expert, we are the place to be. At ParentPay Group, talent is the only gatekeeper and our global workforce provides opportunities in a broad range of disciplines. With roles ranging from development and marketing to finance and customer experience, join us in building and defining the future of EdTech.

Registered addresses

United Kingdom

11 Kingsley Lodge, 13 New Cavendish Street, W1G 9UG, London

Germany

Stuttgarter Strasse 41, 75179 Pforzheim

Netherlands

Postbus 309, 2800 AH Gouda

Our offices

London

Fora, Room 2.02,
12 Melcombe Place,
Marylebone Station,
London,
NW1 6JJ,
United Kingdom

Bristol

Charlotte Place, 4th Floor,
Queen Charlotte Street,
Bristol,
BS1 4EX,
United Kingdom

Coventry

Coventry Building Society Arena,
Judds Lane,
Coventry,
CV6 6GE,
United Kingdom

Bridgwater

The Exchange,
Express Park,
Bristol Road,
Bridgwater,
TA6 4RR,
United Kingdom

Chelmsford

Saxon House, 3rd Floor,
27 Duke Street,
Chelmsford,
CM1 1HT,
United Kingdom

Germany

Stuttgarter Str. 41,
75179,
Pforzheim,
Germany

Netherlands

Kampenringweg 45b,
3e Verdiep,
2803, PE Gouda,
Netherlands

India

Amar Tech Park, 8th Floor,
Patil Nagar, Balewadi Road, Taluka Haveli,
Near Mitcon International School,
Pune – 411045,
Maharashtra,
India

Sri Lanka

Rajagiriya Gardens, Office No 2,
2nd Lane, Nawala Road
Rajagiriya,
Colombo,
Sri Lanka